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However, some of the most important skills that a businessperson can have are communication skills. By communicating effectively, businesspeople can connect better with potential clients or customers. They can also lead teams, train workers and contribute to board meetings and other discussions.
Clarity and Conciseness Whether writing or speaking, a businessperson with good communication skills knows how to get her point across clearly and concisely.
She can fully explain all elements of her idea and use examples, analogies and evidence to help others completely understand the idea as well as make a good judgment on whether it is valid. Business operations are done quickly, so good business communicators need to be able to write an e-mail that gets a complex idea or request across quickly or to explain a concern to their managers clearly without a lot of beating around the bush.
Ability to Choose the Right Channel According to Walden University, good business communicators need to know how to do more than speak and write clearly. In addition, they must also know how to choose the right communication method: Choosing the wrong one can cause unnecessary confusion, according to Walden University.
A wrong choice can also mean wasted time and money, especially if something that could have been taken care of via text is addressed face to face. Good communicators know the benefits and costs of each type of channel and how to choose among them for each audience. Flexibility Different audiences, situations and purposes drastically change how business people communicate.
The way that a businesswoman lets her boss know that there is a problem is likely much different than the way she tells her clients about the same issue. Effective business communicators must know how to analyze their audiences so that they know how they should disseminate information for each one.
In addition, they also need to be able to communicate in a variety of different situations — to give good news the excitement it deserves and reassure customers when bad things happen. Walden University states that skilled communicators know their audiences and communicate effectively; they also understand the types of communication barriers that may exist and how to break through them.
Ability to Listen Giving out information is only one half of communication, though it is the half that people tend to think about the most. The other half, perhaps the less glamorous half is taking in information — listening.
However, skilled business communicators not only have the ability to give out information; they also have the ability to listen as well.
Good communicators can listen to what others are saying, whether one-on-one or in a group setting, and understand the main message.
In fact, good communicators ensure that the people with whom they are communicating got the correct message by checking that message with the speaker or writer.Writing skills are an important part of communication.
Good writing skills allow you to communicate your message with clarity and ease to a far larger audience than through face-to-face or telephone conversations.
Today, when anyone can be their own publisher, we see more and more examples of poor. Examples of Good and Bad Technical Writing Effective technical writing demands that what is written be direct, accurate, clear, simple, without ambiguity, and without excess words. All information that is needed to make a report complete must be included, and unnecessary information should be.
Many people in business do not have the proper writing skills to convey their expertise and ideas in written form with accuracy.
Read our business writing samples to gain a better understanding of how to write a myriad of business writing tasks. Developing good writing skills may not fast-track you to the CEO’s chair, but it will give you a distinct competitive edge.
Get along In today’s fast-paced, globalised world, many of us rely on emails and text messages to get our professionalism, personality and point across.
Learning and honing business writing skills can have a positive impact on an individual’s career advancement. Effective channels of communication make an . Watch video · Judy Steiner-Williams, senior lecturer at Kelley School of Business, introduces you to the 10 Cs of strong business communication and provides you with before-and-after writing samples that give you the opportunity to apply each principle and sharpen your communication skills.